Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error coming from your local shipping and delivery service and might like to end your order, first check your email and/or spam filtration to make sure you clicked upon the correct shipping address and/or WEB ADDRESS. Once this has been done, in case you are nevertheless enthusiastic about continuing, basically answer the e mail with the details of your request and you will greatly Vape appreciate virtually any assistance you might offer. For specialized issues, you may need to get in touch with customer care via their own phone number: (Toll Free). Alternatively, if an individual have any additional questions, you may send us a great email and all of us will do our utmost to be able to assist you.
Your package deal appear at your own door within more effective to ten working days. Please be aware that will shipping times may vary from 1 courier company to another. It is therefore, constantly preferable to buy with a reliable company. To assist ensure your package arrives safely, all of us always advise that you sign your current parcel’s “Thanks With regard to Sending” section when it arrives. Your regional delivery services are required to obviously display this personal confirmation on just about all sent items, which includes Element Vape items.
When your parcel is here at your door, you will need to collect this as soon since possible. This is normally done simply by completing a self-addressed, stamped envelope along with your return tackle and tracking amount. Upon arrival, ensure that your unit is completely charged and ready to begin using this immediately. Tend not to hold out for your Element Vape product to be able to warm up; this can not be stressed sufficient, especially in the case of rechargeable batteries.
As outlined within the above passage, when shipping to be able to UK residents, shipping will probably be facilitated by simply one of our across the country network of courier companies, such since DPD, FED EX LOVER or UPS : but please permit for additional fees to be used into consideration whenever placing your order. Customers located within just the Republic of eire are not allowed to get online. In most cases, customers located within the Republic of Ireland will be struggling to purchase the product by using credit credit cards or free e cards. We are currently going through some issues along with credit card scams in The european countries and certain cases, payments made using these methods may possibly be declined or even reversed. In add-on, all deliveries to be able to EU customers may be subject to taxes and import duties.
Any time shipping internationally, please note that traditions procedures are really time-consuming and often require the assistance of a great independent customs dealer. In the circumstance of an brought in product, delivery periods will be based mostly on your courier’s international delivery services and transit occasions may greatly surpass our internal shipping estimates. Should you be not sure of expected transit times, please contact us immediately. International orders will typically arrive within 3 to 5 business days right after payment has already been received.
For all questions regarding this matter, make sure you note that every queries should be directed towards our company headquarters. Should you need to make modifications or inquire regarding our services in general, you may do so from anytime during enterprise hours, Monday through Friday, except Saturday, Wednesday, and Thursday. Should you have got any other concerns, you can possibly contact our consumer service team or even one of our own sales representatives at the main office. In the event you prefer to location your order on the internet, you are delightful to visit our website and follow the particular simple instructions offered. All billing in addition to ordering information may be provided in the click regarding a button.
As always, we strongly suggest that all requests be paid with regard to completely before delivery or delivery of products. Any modifications to shipping or delivery policies is going to be clearly indicated on receipt of repayment. In the occasion of a problem in any merchandise, please contact all of us right away for a return or substitute. As long since your satisfaction is our number one priority, we will work along with you to make sure that you have got the very best electric products available.